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FAQs

Frequently Asked Questions

Got questions?
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Knowledge is power. At SMG we value knowledge over everything. It’s why we’ve been in business so long. Our goal is to educate you to help you make the best decision when it comes to your new vehicle.

General Questions

Why should I use an auto broker?
That’s a great question! The best way I like to describe using an auto broker, is like having a lawyer with you in court. When you go to court, wouldn’t you want someone that has a vast knowledge of the law to have your back and tell you what the best options are? That’s what we, as auto brokers, do for our clients. Buying or leasing a car is the second largest purchase that people make in their lives. When you use SMG, you get our years of experience and relationships on your side to negotiate and get the best deal possible. Since we move so much volume, our contracted dealerships go deeper with discounts to help us move another unit, and we get to pass those discounts onto you!
Is a broker going to take more time?

This is one of the primary reasons to use an auto broker. We take the time and guesswork out of the car-buying process. 

No need to waste time checking hundreds of dealerships, negotiating the best price, or wasting time waiting around. We take care of everything for you and will provide you with the fastest and easiest car buying experience, guaranteed!

What if I don't live in California?
We work with customers across the nation. Location doesn’t matter because we’ll deliver your vehicle to you at home or at work. You do not even have to come to us. We’ll come to you! Additionally, you can always use your local dealer for warranty, maintenance and routine service.
Will I save money?
We guarantee that you will save money. In fact, our average client saves over $2,000+ compared to what they’d pay at the dealership.
What if I have bad credit?
We never have a problem getting our customers approved. In fact, we work with several lenders who specialize in credit repair. We offer competitive rates and have helped numerous customers with low credit purchase a vehicle.
Do you work with all car brands?

Yes, we do! We work with all car brands and dealerships across the country. Our extensive network allows us to acquire any car you would like.

Should I research more before contacting you?

We believe knowledge is power, and the more you know the better a decision you can make. However, in this case it may be unnecessary because we are going to do the research on your behalf. Even if you want to do more shopping, we can get you the lowest quote and give you all the information we have to help you make an informed and smart decision. 

How much does it cost?

We charge $249 up front, and $249 on delivery of your new vehicle. This includes us consulting, advising, locating, negotiating, and even delivering your new vehicle. It’s a full VIP experience that will change the way you buy cars forever. 

Learn more here:
smgcars.com/hire-us

Commonly Used Terminology

Here are some common terms that consumers should know before leasing a vehicle.

Allowable Mileage

This is the number of miles you are allowed to drive over the term of the lease. Often this is stated as the number of miles per year you can drive. Most leasing companies allow 12,000 miles a year. On a three-year lease, that means you can drive a total of 36,000 miles. If the allowable miles are exceeded, you typically must pay between 10 and 25 cents per mile.

Capitalized Cost

Often called the cap cost, this is basically the negotiated price of the car and all the options. This becomes one of several figures used in calculating a monthly lease payment.

Depreciation
This is the amount by which a vehicle loses its value. In leasing, depreciation is the difference between the new car’s cost and the value of the car at the end of the lease (plus tax, interest and various leasing fees).
Drive-off Fees
This is the amount of money you must pay to begin the lease. Typically, this includes various DMV and leasing fees plus a security deposit. Some people who want to reduce the amount of their monthly payments will also make a cap reduction payment. This is cash, paid up front, and it becomes part of the drive-off fees.
Early Termination
This means you want to get out of the lease contract before all your payments have been made. After 24 months of a three-year lease, for example, you might decide you no longer can afford the car, or you are sick of it. So you decide you want to terminate the lease. This is very costly since leasing companies require you to make all the remaining payments and pay a penalty. There are ways to minimize or eliminate this cost. There are companies that can help you find another consumer to assume your lease. There is also a chance that you have equity in the vehicle and can sell it and payoff the finance company.
Excess Wear and Tear
Most lease contracts have a clause which states that the person leasing the car is responsible for the cost of “excess wear and tear” to the vehicle when it is returned. When cars are used, they will eventually show signs that someone has been in them. What is considered excessive? Check your contract for specifics. But keep in mind that it is important to have the car washed and detailed before you return it. This can go a long way to avoiding having your security deposit revoked or extra charges levied by the leasing company.
Gap Insurance
If your leased car is stolen or totaled in an accident, there might be a gap between what your insurance company will pay you for the loss and the amount you now must pay to the leasing company. If you take out gap insurance (it is included in some lease contracts), this will cover you for this loss.
Incentives
This is money that the manufacturer or dealer offer the consumer to promote the purchase or lease of a vehicle. Automakers use incentives to balance inventory or to clear out excess stock of certain models. Dealerships are also offered incentives by manufacturers for selling a specific amount of units.
Inception Fees
Up-front money due at the time a car lease is signed. It includes first month’s payment, tag and title fees, cap cost reduction (down payment), sales tax on down payment and sometimes security deposit.
Invoice Price
Manufacturers ship cars to dealers with an invoice on the car. This is the price the dealer is expected to pay the manufacturer for the car. Anything price above invoice paid by the consumer is considered dealer profit.
Lessee
This is the person who has leased the vehicle.
Lessor
The lessor is the party who is leasing the car to you. Even though the dealership is arranging the lease, the lessor is often a bank or the financial arm of a car manufacturer.
Money Factor
Also called a lease factor or even a lease fee, this is the interest rate you are being charged. It is expressed as a multiplier that can be used to calculate your monthly payments. For example, 7.2 percent interest, when expressed as a money factor, is .0030. To convert a money factor to an interest rate, multiply by 2,400. To convert an interest rate to a money factor, divide by 2,400. (Always use 2,400 regardless of the length of the loan.)
MSRP
This stands for Manufacturer’s Suggested Retail Price and is also referred to as “sticker price”. Many dealers will try to base their leases on MSRP or above. However, you can negotiate a lower price to base the lease on. Remember it is only a suggested price.
Payoff Amount
Sometimes called buyout amount, this is the amount of money you have to pay to own the car. The payoff amount might be different from the residual value because of a refunded security deposit.
Residual Value
This is the leasing company’s prediction of what the car will be worth at the end of the lease. The residual value is also important because it affects your monthly payment. The higher the residual, the lower your monthly payments.
Sales Tax
A portion of every monthly lease payment is paid for sales tax. However, you pay tax only on the amount of the car’s value you are using. In other words, rather than paying 8 percent sales tax on a $20,000 car (assuming the sales tax in your county is 8%), you pay 8 percent of the $8,000 the car declines in value as you drive it.
Security Deposit

The security deposit is usually equal to one monthly payment. Multiple security deposits can sometimes be made to reduce the interest rate and, consequently, the monthly payment.

Sticker
Also known as MSRP. This is the price they suggest the dealer to sell the car.
Subsidized or Subvented Lease
To make leases more attractive to consumers, manufacturers sometimes subsidize or subvent the leases. This means that they are either offering very low interest rates or they are inflating the residual value of the vehicle. Both tactics have the effect of lowering the monthly payment for the consumer.
Terms
This is the length of the lease agreement. Typical leasing lengths are 24, 36, 48 and 60 months. However, sometimes lease agreements are for 36, 38 or 40 months (to make the lease payments appear smaller). We recommend that consumers choose a 36-month lease term.
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